We ship worldwide.
Unfortunately, the shipping outside of Europe is a bit pricy due to Postnords prices.
If you wish to have your order shipped insured, it can be arranged at your own additional cost. If you wish for this, please add a note to your order about this and we’ll get that done and update you about additional costs and where to pay.
Desiccated does not stand responsible for packages lost/damaged in the mail in general – please use the tracking number provided and talk to the postal companies in your own country if you have any issues after your order tracking shows it has left Denmark.
Orders within Denmark get shipped with “Bring Droppoint or Instabox”, meaning you’ll be notified through SMS and EMAIL (which has to be provided when you place your order) about where you can later collect your order near you. We do so to avoid delays with attempted home deliveries, as we expect most people to be away from home during the daytime hours of normal deliveries. If you for some reason prefer home delivery instead, please do note so with a message with your order and we can arrange so too.
We pack up your orders as securely as we’d like to receive mail ourselves. Vinyl will be packed outside the LP/EP covers and inside the plastic sleeves (unless the release has been delivered to us shrink-wrapped and we therefore choose not to open up the new item, unless directly requested by the customer) and with extra cardboard protected on either side of the content inside a cardboard box with extended sides to prevent damaged corners to the cover. CDs, tapes and merch will be packed and shipped with fitting cardboard and/or bubble wrap protection.
Local pickup
Local pickup is available for pickup in Copenhagen. Write us an email and we will figure out where to drop of the package. When you check out from our webstore, there are no shipping fees added.
Returns and exchange policy
If there’s something wrong with your order upon receiving it, you can send us an email to [email protected] and we’ll do our best to solve the situation with you.